Shipping & Returns
Shipping is free within Australia.
Loose Ends deliveries are dispatched on the first Monday of every month. Depending on where you live, you can expect your wine to arrive:
Sydney: 1 day
Melbourne, Canberra, Brisbane, Gold Coast, Sunshine Coast, Northern Rivers, Newcastle, Wollongong: 1-2 days
Adelaide, regional NSW, regional VIC: 3-4 days
Perth, rest of Australia: 5-10 working days
Fastway are our preferred shipping company, but we're open to personalisation if there is someone else you would like us to use. Alcoholic beverage deliveries must be signed for by a person over 18 at the time of delivery.
WHEN DO I GET MY FIRST BOX?
We will send out your first box of wine within 48 hours of receiving payment. Following this, your monthly deliveries will be dispatched with all other subscribers on the first Monday of each month.
CAN I ORDER FROM OVERSEAS?
If you’re living abroad or wanting to send a gift outside Australia, contact us at firstname.lastname@example.org to arrange an order.